Frequently Asked Questions


Q:
What is the minimum order that we can place ?
A:
We expect your minimum orders to be of at least US$ 1000. However, we understand that customers need to place smaller Sample orders in the beginning in order to test market our products. Samples against cost are available on request.
Q:
What are your payment terms ?
A:
All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment:

Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favoring N. S. Technocraft to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.

Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.

Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit, must be to the account of the buyer.

Credit Cards: We accept small payment only by Credit Cards.

Q:
Please give some information on Shipping mode and charges
A:
Normal mode of shipment are - "Sea Freight" and "Air Freight". However we also use Courier, Post, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Collect basis".

The shipping charges vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.

Q:
How can I get a Quote / Price List / Catalogue ?
A:
Please fill the Request for Quotation Form.
Q:
Do you have ISO 9001, CE, BS or FDA approvals ?
A:
Yes, we are An ISO 9001:2008, EN ISO 13485:2012 Certified Company. We have FDA Registrations, and CE mark for many of our products. Please inform us the product your requirement and we shall inform you if they are certified.
Q:
Which are the countries to which we export our products ?
A:
India, Nepal, Bangladesh, Bhutan, Myanmar, Sri Lanka, Kenya & South Africa
Q:
Tell me something about your company history. ?
A:
Incorporated in the year 2014, N. S. Technocraft is located in New Delhi, India. The company is flourishing rapidly under the leadership of veteran professionals; this is because of the collaborative efforts, hard work that the company has captured the market in a very short span of time.

Infrastructure We have segregated units including R&D Unit, Procuring Unit, Production Unit, Quality Assurance Unit, Storage Unit, Packaging Unit and Logistics Unit. Sprawling over large area, we have exceptional infrastructure that is equipped with all the state-of-the-art machines and avant-garde technology.

Our team has Supervisors, Medical Experts, Procuring Agents, Quality Inspectors, Skilled Workers, Storage Experts, Packaging Experts, Marketing and Sales Executives and Logisticians. They conduct strict internal checks to maintain the quality of the Medical Supplies. We efficiently deliver finest Medical Supplies and this is with the help of our dexterous team.

Q:
How can I contact N. S. Technocraft
A:
You can Contact N. S. Technocraft by E-mail, Phone or Post.

For all other reasons, use any of the following methods:
E-Mail: info@nstechnocraft.com
Phone: +91 8505998881, +91 8505998882
Address: Khasra No. 189, Kakrola Village (Near Sharda ITI Building & Metro Pillar No.860) Sector-16B,Dwarka, New Delhi-110 078, India
'+' means that you have to prefix your International dialing code to the above number. For example, if you are in USA, you must prefix "011" and from most other countries you should prefix "00".